FORCED TO HIT THE RESET BUTTON!

This round-table discussion will dive into both the customer experience, as well as the employee experience. Get some great guidance on how to re-calibrate and re-charge your employee experience by communicating with your team, and re-aligning expectations, so that your company emerges from the crisis even stronger than before.

This online virtual course is led by Howard Solomon, an expert in leadership, keynote speaker, mentor, advisor and hospitality consultant. He is the founder of Solomon 2.0 (www.solomonleaders.com). He travels the globe inspiring leaders to lead by action not by title. Howard’s leadership experiences encompass over 40 years in the restaurant industry. Throughout his career, Howard has held executive positions with the Hard Rock Café, The Cheesecake Factory and Wolfgang Puck Food Company. Howard has mentored hundreds of managers to rally their people and build confidence, this has ultimately led to personal growth and the next level of success for the businesses they are operating. Howard believes the time is now to pay it forward and bring his leadership passion to the next generation leaders.

Target Audience: Managers / General Managers / Multi-unit Managers / Directors

This class meets Tuesday, May 19, 2020 at 9:00am PST